Returns & Exchanges
At Natural Rems, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as eco-friendly and straightforward as possible to ensure your peace of mind.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original tags on the unworn garments and pack them securely in the reusable eco-friendly mailer provided with your delivery.
Ship It Back
Print the prepaid shipping label generated from our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing